Orphaned Files

An orphaned file is a document or image uploaded to the website that no current page uses anymore. It's still online, so search engines can find it and show visitors an old form, fee schedule or notice.

Open the report under Real Time Reports > Orphaned Files. Each row shows the file name, where it's stored (Path), its size and when it was uploaded.

How to fix it

1. Open the file and check what it is.
2. If it's outdated or no longer needed, select Delete in its row and confirm.
3. If it's still needed, add it back to the page where it belongs (edit the page, link the file, save). It then leaves the report.

Before you delete

The report only knows about links on this website. A file can still be in use somewhere else:

• linked from an email, newsletter or social media post;
• linked from another organization's website;
• printed as an address on a flyer or a sign.

Deleting it breaks those links, and deleting can't be undone. If you aren't sure, leave the file and ask the person who uploaded it.

Good to know

• Files stay on the website until someone deletes them. They aren't removed automatically.
• A file only used in an older version of a page (a revision) still counts as orphaned.