Signing In

Signing In
Content Sections

Sign in to your website to edit its pages, news, events and other content.

Open the Sign-In Page

Type your website’s address in your browser and add /user at the end, for example https://www.yourwebsite.gov/user. Bookmark the page so it’s easy to find next time.

Sign In

  1. In Log in by username/email address, enter your username or the email address on your account.
  2. In Password, enter your password. Select the eye icon at the end of the box to see what you typed.
  3. Tick I’m not a robot. The Log in button stays grey until you do. If Google asks you to pick pictures, follow its steps.
  4. Select Log in.

The Log in page with a username and password entered and I’m not a robot ticked.

After You Sign In

You land on your account page. The toolbar at the top of every page leads to your tools: Content to add and edit pages, and the other menus your role allows. On any admin page, select Back to site to return to the website.

The account page after signing in, with the toolbar at the top.

Sign Out

On any admin page, point to your name at the top right and choose Log out. Sign out when you finish, especially on a shared computer.

The menu under the user’s name, with View profile, Edit profile and Log out.

If You Can’t Sign In

  • “Unrecognized username or password.” Check the spelling and that Caps Lock is off, then try again. The I’m not a robot box clears after each try, so tick it again. To set a new password, select Forgot your password? (see Change Your Password).
  • “There have been more than 5 failed login attempts for this account. It is temporarily blocked.” After five wrong passwords, the account is locked for up to six hours. To get in straight away, request a new password: signing in with the emailed link unlocks the account.
  • “The user has not been activated yet or is blocked.” Your account has been switched off. Ask your site administrator to make it Active again.

The Log in page showing “Unrecognized username or password. Forgot your password?” under the username box.

Kylie Diegmiller